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The Call Center Dictionary: the Complete Guide to Call Center and Customer Support Technology Solutions [Buy it!] | Bodin, Madeline | USD 2.08 (Wed May 22 21:02:02 2024) | Alibris | ThriftBooks-Baltimore via Alibris | CRC Press 2002 3rd ed. Softcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. |