ISBN10: 3346407101, ISBN13: 9783346407108, [publisher: GRIN Verlag] Softcover Druck auf Anfrage Neuware - Printed after ordering - Master's Thesis from the year 2020 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: 1,6, University of applied sciences Frankfurt a. M., language: English, abstract: The purpose and objective of this thesis is to examine the degree of impact WFM is facing due to implementation of AI-based tools within the banking and finance industry. To do this the author will select and classify under the chapter ¿Literature Review¿ how, in which departments, and to what degree, banks and other financial institutions have implemented AI tools within their organization. Secondly, the author will conduct interviews with executive leaders as well as with AI researchers and experts, and analyze the data received. For this study, the author focuses on AI¿s impact on WFM within the banking and finance industry. The purpose of the following questions is to refine the present knowledge gap within the banking and finance industry regarding the WFM impact of AI. The author will emphasize via a literature review and interviews exactly how AI-based technology tools have been implemented in the banking and finance industry. To do so, three research questions have been chosen and will be further analyzed throughout this study paper. The first question focuses on WFM and HR teams. It predicts how many people and what ...
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