People Smart: Powerful Techniques for Turning Every Encounter into a Mutual Win

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Synopsis: Imagine... When you encounter difficult people - you know how to adapt to them. Where you meet challenging situations - you have the skills transform them. In times when you face the unknown - you remain fearless. If you dream of all that and more... then PeopleSmart is the book you need. PeopleSmart is a unique blend of scientific research on human behavior and my 30-plus years of teaching people smarts - through the Platinum Rule. Once you've been exposed to these hands-on, proven and practical principles, you'll find that you will have access to uncommon wisdom allowing you to: *Become a more loved and effective boss *Gain effortless cooperation of even the most difficult people *Fascinate and influence your spouse and children *Build quick rapport that creates life long relationships *Get along with all types of people from every walk of life Curious about how PeopleSmart achieves all this? Well, here's its secret formula... Ever wondered why your natural behavior sometimes seems to alienate people? It is because that same behavior may not be natural for others. You know in your heart - you have the highest intentions. If you want to get along with your colleagues, employees, bosses, friends, and family, it's essential to become aware of your natural tendencies - and their natural preferences! Here is the key... You must learn to determine and distinguish the four major behavioral styles. PeopleSmart shows you how do this, by helping you to learn about your own style first, then showing you quick and easy ways to identify the styles of others. Finally, you learn how to adjust your behavior so that you become versatile, adaptable and widely popular. It gets even better. Learn to apply PeopleSmart and soon you unconsciously begin to draw out the best in everyone around you. You notice how easy it becomes for you to gain the trust and respect of even the most cynical people you meet. PeopleSmart is very easy to read, and simple to adapt. Here is what you get: Part One "Understanding People Smarts" contains four powerful chapters that help you to identify and better deal with virtually everyone. In "The Platinum Rule," I teach you more about treating others the way they want to be treated, not the way you want to be treated -without being phony or underhanded. In "I Know Who You Are, But What Am I?", I describe each behavioral style and help you determine which one you are. Next, I assist you to identify other people's natural styles. The "Adaptability" chapter includes both versatility and flexibility characteristics and helps you determine how adaptable you are in life's varying situations. Part Two deals with "Workplace Applications." The three chapters here focus on getting along with everyone on the job, leadership styles, and how to sell and deliver quality service with style. In Part Three, we delve into "Personal Applications." In this three chapter section, I walk you through the social scene and how to get along better with friends. Then we cover dealing with your family-- your significant others and children. Finally, we focus on Romance! Romance! and how to dating and romance issues much more effectively. This is a reader-friendly book. You can use and reuse it as a constant companion to consult when dealing with difficult people and stressful situations. PeopleSmart gives you the tools to get what you want in various work situations and equips you with the power and knowledge to cash in on these insights through more positive and productive exchanges with others. You can realistically take charge of improving all your work relationships and this book shows how.

About the Author: Dr. Tony Alessandra helps companies build customers, relationships, and the bottom line. Companies learn how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr. Alessandra has a street-wise, college-smart perspective on business, having fought his way out of NYC to eventually realize success as a graduate professor of marketing, entrepreneur, business author, and keynote speaker. He earned his MBA from the University of Connecticut – and his PhD in marketing from Georgia State University. Dr. Alessandra is president of Online Assessments, a company that offers online multi-rater assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs. Dr. Alessandra is a widely-published author with 14 books translated into 17 foreign languages, including Charisma (Warner Books, 1998); The Platinum Rule (Warner Books, 1996); Collaborative Selling (John Wiley & Sons, 1993); and Communicating at Work (Fireside/Simon & Schuster, 1993). He is featured in over 50 audio/video programs and films, including Relationship Strategies (American Media); The Dynamics of Effective Listening (Nightingale-Conant); and Non-Manipulative Selling (Walt Disney). Recognized by Meetings & Conventions Magazine as “one of America’s most electrifying speakers,” Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985, and is a member of the Speakers Roundtable, a group of 20 of the world’s top professional speakers. Tony's polished style, powerful message, and proven ability as a consummate business strategist consistently earns rave reviews.

Bibliographic Details

Title: People Smart: Powerful Techniques for ...
Publisher: Keynote Publishing Company
Publication Date: 1995
Binding: Paperback
Condition: Good