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Delete	The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions [Buy it!]	Madeline Bodin	USD 46.24 (Mon Jun 3 07:30:52 2024)	Biblio	The Saint Bookstore	Paperback / softback. New. Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center. ISBN 1578200954 9781578200955 [GB]

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