1. Elvis My Best Man a Memoir: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 14.00
Dealer: Abebooks, Bookensteins
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Pub] Hardcover First Edition Both the dust jacket and the book are in Fine condition. [Las Vegas, NV, U.S.A.] [Publication Year: 2010]  

2. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George, and Crisafulli, Chuck 
Price: USD 14.04
Dealer: Alibris, Idaho Youth Ranch Books via Alibris
Description: Crown Archetype 2010 Hard cover Very Good A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged. There are no stickers on book or rips in dust cover. 

3. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 14.05
Dealer: Abebooks, Idaho Youth Ranch Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged. There are no stickers on book or rips in dust cover. [Boise, ID, U.S.A.] [Publication Year: 2010]  

4. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 14.14
Dealer: Alibris, Your Online Bookstore via Alibris
Description: Crown Archetype 2010-01-05 Hardcover Good Size: 6x1x9; 

5. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 14.95
Dealer: Alibris, Affordable Collectibles via Alibris
Description: Crown Archetype 2010-01-04 Hardcover Good Size: 6x1x9; X_Library copy with some wear. Clean text and protected DJ. 

6. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 14.95
Dealer: Abebooks, Affordable Collectibles
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover X_Library copy with some wear. Clean text and protected DJ. [Columbia, MO, U.S.A.] [Publication Year: 2010]  

7. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George; Crisafulli Chuck 
Price: USD 17.62
Dealer: Biblio, Your Online Bookstore
Description: Crown Archetype, Date: 2010-01-05. Hardcover. Good. 6x1x9. 2010. Crown Archetype ISBN 0307452743 9780307452740 [US] 

8. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George; Crisafulli Chuck 
Price: USD 18.00
Dealer: Biblio, Hilltop Book Shop
Description: Crown Archetype, Date: 2010-01-05. hardcover. Good. 6x1x9. Ex-library with usual markings (date due slip, stickers, stamps, etc..). Dust jacket protected by plastic. Light edge wear to covers. Pages in good readable condition. Binding is secure. Our feedback says it all! Feel confident when you order from Hilltop Book Shop. 2010. Crown Archetype ISBN 0307452743 9780307452740 [US] 

9. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 18.00
Dealer: Abebooks, Hilltop Book Shop
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Ex-library with usual markings (date due slip, stickers, stamps, etc.). Dust jacket protected by plastic. Light edge wear to covers. Pages in good readable condition. Binding is secure. Our feedback says it all! Feel confident when you order from Hilltop Book Shop. [Marshfield, WI, U.S.A.] [Publication Year: 2010]  

10. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 18.25
Dealer: Abebooks, Your Online Bookstore
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover [Houston, TX, U.S.A.] [Publication Year: 2010]  

11. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 18.90
Dealer: Alibris, Patty Klein, Hilltop Book Shop via Alibris
Description: Crown Archetype 2010-01-05 hardcover Good Size: 6x1x9; Ex-library with usual markings (date due slip, stickers, stamps, etc..). Dust jacket protected by plastic. Light edge wear to covers. Pages in good readable condition. Binding is secure. Our feedback says it all! Feel confident when you order from Hilltop Book Shop. 

12. ELVIS: My Best Man a Memoir: Radio Days Rock 'n Roll Nights and My Lifelong Friendship with Elvis Presley by George Klein
by Klein George with Chuck Crisafulli Elvis Presley related 
Price: USD 19.95
Dealer: Biblio, Leonard Shoup
Description: New York, NY: N.Y. / New York: Crown Publishers, Date: 2010, 1st Edition, First Printing , 2010. ------------( 1st printing of the First Edition ) hardcover, about 6.25w x 9.5h inches, a Near Fine example, in a Near Fine dsutjacket, looks new, 306 pages, b&w photos, ---"When George Klein was an eighth grader at Humes High, he couldn’t have known how important the new kid with the guitar -the boy named Elvis -would later become in his life. But from the first time GK (as he was nicknamed by Elvis) heard this kid sing, he knew that Elvis Presley was someone extraordinary. During Elvis’s rise to fame and throughout the wild swirl of his remarkable life, Klein was a steady presence and one of Elvis’s closest and most loyal friends until his untimely death in 1977. --In Elvis: My Best Man, a heartfelt, entertaining, and long-awaited contribution to our understanding of Elvis Presley and the early days of rock ’n’ roll, George Klein writes with great affection for the friend he knew -about who the King of Rock ’n’ Roll really was and how he acted when the stage lights were off. This fascinating chronicle of boundary-breaking and music-making through one of the most intriguing and dynamic stretches of American history overflows with insights and anecdotes from someone who was in the middle of it all. From the good times at Graceland to hanging out with Hollywood stars to butting heads with Elvis’s iron-handed manager, Colonel Tom Parker, to making sure that Elvis’s legacy is fittingly honored, GK was a true friend of the King and a trailblazer in the music industry in his own right."---, any image directly beside this listing is the actual book and not a generic photo ///NOT SIGNED ---Guaranteed to be AVAILABLE/// ---sizes are approximate (generally within 1/8 inch )---. First Edition. Hard Cover. Near Fine (see desciption)/Near Fine (see description). Illus. by Photo Cover. 6.25w x 9.5h Inches. NOT Price Clipped. 2010. N.Y. / New York: Crown Publishers, 2010, 1st Edition, First Printing ISBN 0307452743 9780307452740 [CA] 

13. ELVIS: My Best Man -a Memoir: Radio Days, Rock 'n Roll Nights, and My Lifelong Friendship with Elvis Presley -by George Klein
by Klein, George with Chuck Crisafulli ( Elvis Presley related) 
Price: USD 19.95
Dealer: Abebooks, Leonard Shoup
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: N.Y. / New York: Crown Publishers, 2010, 1st Edition, First Printing, New York, NY] Hardcover First Edition ------------( 1st printing of the First Edition ) hardcover, about 6.25w x 9.5h inches, a Near Fine example, in a Near Fine dsutjacket, looks new, 306 pages, b&w photos, ---"When George Klein was an eighth grader at Humes High, he couldn’t have known how important the new kid with the guitar -the boy named Elvis -would later become in his life. But from the first time GK (as he was nicknamed by Elvis) heard this kid sing, he knew that Elvis Presley was someone extraordinary. During Elvis’s rise to fame and throughout the wild swirl of his remarkable life, Klein was a steady presence and one of Elvis’s closest and most loyal friends until his untimely death in 1977. --In Elvis: My Best Man, a heartfelt, entertaining, and long-awaited contribution to our understanding of Elvis Presley and the early days of rock ’n’ roll, George Klein writes with great affection for the friend he knew -about who the King of Rock ’n’ Roll really was and how he acted when the stage lights were off. This fascinating chronicle of boundary-breaking and music-making through one of the most intriguing and dynamic stretches of American history overflows with insights and anecdotes from someone who was in the middle of it all. From the good times at Graceland to hanging out with Hollywood stars to butting heads with Elvis’s iron-handed manager, Colonel Tom Parker, to making sure that Elvis’s legacy is fittingly honored, GK was a true friend of the King and a trailblazer in the music industry in his own right."---, any image directly beside this listing is the actual book and not a generic photo ///NOT SIGNED ---Guaranteed to be AVAILABLE/// ---sizes are approximate (generally within 1/8 inch )--- Size: 6.25w x 9.5h Inches [BURLINGTON, ON, Canada] [Publication Year: 2010]  

14. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 22.39
Dealer: Abebooks, Books Unplugged
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within [Amherst, NY, U.S.A.] [Publication Year: 2010]  

15. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 22.46
Dealer: Abebooks, GF Books, Inc.
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. [Hawthorne, CA, U.S.A.] [Publication Year: 2010]  

16. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 24.51
Dealer: Abebooks, LibraryMercantile
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover [Humble, TX, U.S.A.] [Publication Year: 2010]  

17. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 24.70
Dealer: Abebooks, Front Cover Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover [Denver, CO, U.S.A.] [Publication Year: 2010]  

18. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by George Klein with Chuck Crisafulli 
Price: USD 24.75
Dealer: Abebooks, Read Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Publishers] Hardcover Unclipped dust jacket, protected by mylar cover, is clean and bright with no rips or creases. Black boards with gilt stamped titles are clean and sturdy with minor corner bumping. Binding tight. Text and photos clean and unmarked with no rips or creases. Quick, secure shipping with free delivery confirmation from Los Angeles bookstore. Photos available upon request. International shipping may be extra due to weight. [Los Angeles, CA, U.S.A.] [Publication Year: 2010]  

19. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 24.75
Dealer: Abebooks, GoldBooks
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover New Copy. Customer Service Guaranteed [Denver, CO, U.S.A.] [Publication Year: 2010]  

20. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George 
Price: USD 24.89
Dealer: Biblio, Ergodebooks
Description: Crown Archetype, Date: 2010-01-05. 1. hardcover. Used: Good. 2010. Crown Archetype ISBN 0307452743 9780307452740 [US] 

21. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George, With Chuck Crisafulli 
Price: USD 25.00
Dealer: Alibris, Browse Awhile Books via Alibris
Description: Crown 2010 3rd Printing Hardcover Fine. DJ Fine Book. Large Octavo. 

22. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George with Chuck Crisafulli 
Price: USD 25.00
Dealer: Biblio, Browse Awhile Books
Description: Crown , Date: 2010. Book. Fine. Hardcover. 3rd Printing. Large Octavo. 2010. Crown ISBN 0307452743 9780307452740 [US] 

23. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George, Crisafulli, Chuck 
Price: USD 26.43
Dealer: Abebooks, SecondSale
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. [Montgomery, IL, U.S.A.] [Publication Year: 2010]  

24. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George 
Price: USD 31.68
Dealer: Abebooks, GoldBooks
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Very Good Copy. Customer Service Guaranteed [Denver, CO, U.S.A.] [Publication Year: 2010]  

25. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 32.08
Dealer: Abebooks, GoldenWavesOfBooks
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover New. Fast Shipping and good customer service [Fayetteville, TX, U.S.A.] [Publication Year: 2010]  

26. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George 
Price: USD 37.58
Dealer: Abebooks, Grumpys Fine Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Prompt service guaranteed. [Tijeras, NM, U.S.A.] [Publication Year: 2010]  

27. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George 
Price: USD 38.09
Dealer: Biblio, Ergodebooks
Description: Crown Archetype, Date: 2010-01-05. 1. hardcover. Used:Good. 2010. Crown Archetype ISBN 0307452743 9780307452740 [US] 

28. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George 
Price: USD 38.28
Dealer: Abebooks, Books of the Smoky Mountains
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Slightly Used Copy [Del Rio, TN, U.S.A.] [Publication Year: 2010]  

29. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George 
Price: USD 38.59
Dealer: Abebooks, Byrd Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover In Used Condition [Austin, TX, U.S.A.] [Publication Year: 2010]  

30. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 41.80
Dealer: Abebooks, Book Deals
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover New! This book is in the same immaculate condition as when it was published [Tucson, AZ, U.S.A.] [Publication Year: 2010]  

31. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 41.80
Dealer: Abebooks, Books Unplugged
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Buy with confidence! Book is in new, never-used condition [Amherst, NY, U.S.A.] [Publication Year: 2010]  

32. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 45.00
Dealer: Abebooks, Mike Hart
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover The book was purchased and never read/opened. Cover and pages have no creases, folds, rips, tears or stains. [Spokane Valley, WA, U.S.A.] [Publication Year: 2010]  

33. Elvis My Best Man a Memoir: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by George Klein & Chuck Crisafulli 
Price: USD 49.95
Dealer: Alibris, RARE BOOK CELLAR via Alibris
Description: New York Crown Publishers 2010 First Edition; First Printing Hardcover Very Good+ in a Very Good+ dust jacket. Small open tear on spine crown.; 9.5 X 6.5 X 1.2 inches; 306 pages. 

34. ELVIS MY BEST MAN A Memoir: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by George Klein & Chuck Crisafulli 
Price: USD 49.95
Dealer: Biblio, Rare Book Cellar
Description: New York: Crown Publishers. Date: 2010. First Edition; First Printing. Hardcover. 0307452743 . Very Good+ in a Very Good+ dust jacket. Small open tear on spine crown. ; 9.5 X 6.5 X 1.2 inches; 306 pages . 2010. Crown Publishers ISBN 0307452743 9780307452740 [US] 

35. ELVIS MY BEST MAN A Memoir: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by George Klein & Chuck Crisafulli 
Price: USD 49.95
Dealer: Abebooks, Rare Book Cellar
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Publishers, New York] Hardcover First Edition Very Good+ in a Very Good+ dust jacket. Small open tear on spine crown. ; 9.5 X 6.5 X 1.2 inches; 306 pages. [Pomona, NY, U.S.A.] [Publication Year: 2010]  

36. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George, Crisafulli, Chuck 
Price: USD 59.00
Dealer: Abebooks, The Book Spot
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover [Sioux Falls, SD, U.S.A.] [Publication Year: 2010]  

37. Elvis My Best Man a Memoir: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship With Elvis Presley
by Klein George/ Crisafulli Chuck 
Price: USD 64.43
Dealer: Biblio, Revaluation Books
Description: Crown Pub, Date: 2010. Hardcover. New. 1st edition. 306 pages. 9.50x6.25x1.50 inches. 2010. Crown Pub ISBN 0307452743 9780307452740 [GB] 

38. Elvis My Best Man a Memoir: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George/ Crisafulli, Chuck 
Price: USD 65.64
Dealer: AbebooksUK, Revaluation Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Pub] Hardcover 1st edition. 306 pages. 9.50x6.25x1.50 inches. In Stock. [Exeter, United Kingdom] [Publication Year: 2010]  

39. Elvis My Best Man a Memoir: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George/ Crisafulli, Chuck 
Price: USD 76.50
Dealer: Alibris, Revaluation Books via Alibris
Description: Crown Pub 2010 Hardcover New 1st edition. 306 pages. 9.50x6.25x1.50 inches. 

40. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George 
Price: USD 78.52
Dealer: Abebooks, Hafa Adai Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover [Moncks Corner, SC, U.S.A.] [Publication Year: 2010]  

41. Elvis: My Best Man: Radio Days, Rock 'N' Roll Nights, and My Lifelong Friendship With Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 99.75
Dealer: Alibris, GridFreed via Alibris
Description: Crown Archetype 2010-01-05 Hardcover New Size: 9x6x1; New. In shrink wrap. Looks like an interesting title! 

42. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley Klein, George and Crisafulli, Chuck
by Klein, George; Crisafulli, Chuck 
Price: USD 99.75
Dealer: Abebooks, BennettBooksLtd
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover New. In shrink wrap. Looks like an interesting title! 1.22 [North Las Vegas, NV, U.S.A.] [Publication Year: 2010]  

43. Elvis: My Best Man: Radio Days Rock 'n' Roll Nights and My Lifelong Friendship with Elvis Presley
by Klein George; Crisafulli Chuck 
Price: USD 104.74
Dealer: Biblio, GridFreed LLC
Description: Crown Archetype, Date: 2010-01-05. Hardcover. New. New. In shrink wrap. Looks like an interesting title! 2010. Crown Archetype ISBN 0307452743 9780307452740 [US] 

44. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 105.05
Dealer: Abebooks, Wizard Books
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover New [Long Beach, CA, U.S.A.] [Publication Year: 2010]  

45. Elvis: My Best Man: Radio Days, Rock 'n' Roll Nights, and My Lifelong Friendship with Elvis Presley
by Klein, George; Crisafulli, Chuck 
Price: USD 106.94
Dealer: Abebooks, GoldenDragon
Description: ISBN10: 0307452743, ISBN13: 9780307452740, [publisher: Crown Archetype] Hardcover Buy for Great customer experience [Houston, TX, U.S.A.] [Publication Year: 2010]