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1. ITIL foundation handbook Buy it!

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Claire Agutter
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13.77
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ISBN10: 0113313497, ISBN13: 9780113313495, [publisher: TSO Jan 2012] Softcover Neuware - Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. 310 pp. Deutsch
[Einbeck, Germany] [Publication Year: 2012]
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2. ITIL foundation handbook Buy it!

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Claire Agutter
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USD
15.44
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ISBN10: 0113313497, ISBN13: 9780113313495, [publisher: TSO Jan 2012] Softcover Neuware - Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. 310 pp. Deutsch
[Einbeck, Germany] [Publication Year: 2012]
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3. ITIL foundation handbook (Paperback) Buy it!

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Claire Agutter
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21.55
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ISBN10: 0113313497, ISBN13: 9780113313495, [publisher: TSO, Norwich] Softcover Paperback. Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
[Stevenage, United Kingdom] [Publication Year: 2012]
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4. ITIL foundation handbook (Paperback) Buy it!

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Claire Agutter
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USD
23.76
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ISBN10: 0113313497, ISBN13: 9780113313495, [publisher: TSO, Norwich] Softcover Paperback. Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
[Wilmington, DE, U.S.A.] [Publication Year: 2012]
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5. ITIL foundation handbook (Paperback) Buy it!

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Claire Agutter
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32.24
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ISBN10: 0113313497, ISBN13: 9780113313495, [publisher: TSO, Norwich] Softcover Paperback. Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
[Truganina, VIC, Australia] [Publication Year: 2012]
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