University of California Press 2012 Updated ed. Softcover Fair Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

University of California Press 2012 Updated ed. Trade paperback Good Ships same day or next business day! UPS shipping available (Priority Mail for AK/HI/APO/PO Boxes). Used sticker and some writing and/or highlighting. Used books may not include working access code. Used books will not include dust jackets.

University of California Press, Date: 2012. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. 2012. University of California Press ISBN 0520272943 9780520272941 [US]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover Picture Shown is For Illustration Purposes Only, Please See Below For Further DetailsCONDITION ? NEW
[Oxford, United Kingdom] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover Most items will be dispatched the same or the next working day.
[Rossendale, LANCS, United Kingdom] [Publication Year: 2012]
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ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
[Reno, NV, U.S.A.] [Publication Year: 2012]

University of California Press, Date: 2012-03-31. Third Edition, Updated with a New Preface. paperback. Used: Good. 2012. University of California Press ISBN 0520272943 9780520272941 [US]

University of California Press. Third Edition, Updated with a New Preface. Acceptable. Acceptable. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported University of California Press ISBN 0520272943 9780520272941 [US]

University of California Press 2012 Third Edition, Updated with a New Preface Trade paperback Fair Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
[Montgomery, IL, U.S.A.] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press, Berkeley, Los Angeles and London] Softcover text clean and unmarked. binding tight. covers have light wear. edges of pages have light wear.
[Eugene, OR, U.S.A.] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover New Copy. Customer Service Guaranteed
[Denver, CO, U.S.A.] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within 0.9
[Amherst, NY, U.S.A.] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press 2012-04-13, Berkeley, Calif. |London] Softcover Language: ENG
[London, United Kingdom] [Publication Year: 2012]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover
[Columbia, MD, U.S.A.] [Publication Year: 2012]
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University of California Press 2012 Updated ed. Trade paperback New Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

Berkeley University of California Press 2012 Updated ed. Trade paperback New. Trade paperback (US). Glued binding. 352 p. Contains: Illustrations, black & white.

New. ISBN 0520272943 9780520272941 [ES]

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press, Berkerley] Softcover Paperback. In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart.But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules ...

Berkeley, Calif. |London University of California Press 2012 Updated ed. Trade paperback New in new dust jacket.

ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University Of California Apr 2012] Softcover Neuware -A sociological theory of emotion: we feel what we think we should feel, relative to our gender, social status, education, and professional level. This study documents the 'feeling rules' and analyzes 'emotion work', looking in particular at airline flight attendants and bill collectors. The new afterword describes recent research and discusses many of the new service economy jobs, including nannies, childcare workers, au pairs, elder workers, and nursing home workers. It also identifies the new trend of the home as workplace, which draws on both work and family cultures. 327 pp. Englisch
[Bergisch Gladbach, Germany] [Publication Year: 2012]
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ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University Of California Apr 2012] Softcover Neuware -A sociological theory of emotion: we feel what we think we should feel, relative to our gender, social status, education, and professional level. This study documents the 'feeling rules' and analyzes 'emotion work', looking in particular at airline flight attendants and bill collectors. The new afterword describes recent research and discusses many of the new service economy jobs, including nannies, childcare workers, au pairs, elder workers, and nursing home workers. It also identifies the new trend of the home as workplace, which draws on both work and family cultures. 327 pp. Englisch
[Bergisch Gladbach, Germany] [Publication Year: 2012]
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ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants a.
[Greven, Germany] [Publication Year: 2012]
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ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University Of California Apr 2012] Softcover Neuware - A sociological theory of emotion: we feel what we think we should feel, relative to our gender, social status, education, and professional level. This study documents the 'feeling rules' and analyzes 'emotion work', looking in particular at airline flight attendants and bill collectors. The new afterword describes recent research and discusses many of the new service economy jobs, including nannies, childcare workers, au pairs, elder workers, and nursing home workers. It also identifies the new trend of the home as workplace, which draws on both work and family cultures.
[Einbeck, Germany] [Publication Year: 2012]
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ISBN10: 0520272943, ISBN13: 9780520272941, [publisher: University of California Press] Softcover New! This book is in the same immaculate condition as when it was published 0.9
[Tucson, AZ, U.S.A.] [Publication Year: 2012]