ISBN10: 8183241298, ISBN13: 9788183241298, [publisher: Mittal, New Delhi] Hardcover Contents Preface. 1. Global tourism The evolutionary process/M.R. Biju. 2. Management of hospitality industry the Indian panorama/M.R. Biju. 3. Decentralized tourism governance in Haryana/Chanchal Kumar Sharma. 4. Hospitality industry in Kerala performances and promises/M.R. Biju. 5. Geographical Information System (GIS) and tourism/K. Srinivasan and Anand V. Nath. 6. Sustainable development and tourism/S. Vinu Kumar and K.S. Chandrasekhar. 7. Strategic management in tourism/P.O. George. 8. Redefining tourism marketing strategies/Vijai Caprihan and Kirti Shivakumar. 9. Personalization in tourism/Vijai Caprihan and Kirti Shivakumar. 10. Eco Tourism tourism of the new millennium/M.R. Biju. 11. Eco Tourism in India/Vijai Caprihan and Kirti Shivakumar. 12. Eco Tourism in Kerala/M.R. Biju. 13. Natural environment and tourists inflow/P.M. Mathew. 14. Health tourism Kerala beckons the traveller/Bhawani Cheerath. 15. Service quality in tourism sector industry of Madurai/T. Vannia Rajan. 16. Hospitality and tourism a case study of Kerala/M. Sarngadharan and N. Retnakumari. 17. Kovalam struggling a study on the current tourism scenario/Dileep M.R. 18. Globalization and tourism impact and prospects/Motiram. 19. Rural tourism a new approach to sustainability/Mohinder Chand and Ravi Bhushan Kumar. 20. Terrorism a menace to tourism growth/Renu Malra. Index. Tourism is one of the world's most ra ...