Free Press 2010 Trade paperback Book is in good condition and may contain underlining or highlighting and minimal wear. The book can also include library labels. May not contain miscellaneous items (toys, dvds, etc). We offer 100% money back guarantee and fast customer support.

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
[Goring-By-Sea, WS, United Kingdom] [Publication Year: 2010]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover Book is in good condition and may contain underlining or highlighting and minimal wear. The book can also include library labels. May not contain miscellaneous items (toys, dvds, etc). We offer 100% money back guarantee and fast customer support.
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ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover Used book that is in excellent condition. May show signs of wear or have minor defects.
[Reno, NV, U.S.A.] [Publication Year: 2010]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within
[Amherst, NY, U.S.A.] [Publication Year: 2010]

Free Press, Date: 2010-11-08. Paperback. Good. 2010. Free Press ISBN 1451627351 9781451627350 [US]

Free Press 2010 Trade paperback New. Trade paperback (US). Glued binding. 288 p.

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover Book is in NEW condition. Satisfaction Guaranteed! Fast Customer Service!!
[Suffolk, United Kingdom] [Publication Year: 2010]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover New Copy. Customer Service Guaranteed
[Denver, CO, U.S.A.] [Publication Year: 2010]

Free Press 11/8/2010 Paperback or Softback New in New jacket Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes (Paperback or Softback)

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press 2010-11-08] Softcover
[Wallingford, United Kingdom] [Publication Year: 2010]

FREE PR. New. Special order direct from the distributor FREE PR ISBN 1451627351 9781451627350 [CA]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover
[Castle Donington, DERBY, United Kingdom] [Publication Year: 2010]
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New. New Book; Fast Shipping from UK; Not signed; Not First Edition; The Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. ISBN 1451627351 9781451627350 [GB]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Simon & Schuster, New York] Softcover Paperback. Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars. Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics.In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping ...

Free Press 2010 Trade paperback New. Trade paperback (US). Glued binding. 288 p.

Paperback / softback. New. ISBN 1451627351 9781451627350 [GB]

Simon & Schuster 11/8/2010 12: 00: 00 AM Softcover PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover
[Denver, CO, U.S.A.] [Publication Year: 2010]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover nach der Bestellung gedruckt Neuware - Printed after ordering - Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard 'Angry Public' seminars.Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role ...
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ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover
[Moncks Corner, SC, U.S.A.] [Publication Year: 2010]

ISBN10: 1451627351, ISBN13: 9781451627350, [publisher: Free Press] Softcover Buy for Great customer experience
[Houston, TX, U.S.A.] [Publication Year: 2010]