HarperCollins Publishers. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. HarperCollins Publishers ISBN 0688123163 9780688123161 [US]

HarperCollins Publishers. Used - Good. Used book that is in clean, average condition without any missing pages. HarperCollins Publishers ISBN 0688123163 9780688123161 [US]

HarperCollins Publishers. Used - Good. Used book that is in clean, average condition without any missing pages. HarperCollins Publishers ISBN 0688123163 9780688123161 [US]

HarperCollins Publishers. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. HarperCollins Publishers ISBN 0688123163 9780688123161 [US]

ISBN10: 0688123163, ISBN13: 9780688123161, [publisher: HarperCollins Publishers] Hardcover First Edition Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
[Mishawaka, IN, U.S.A.] [Publication Year: 1993]

Hardcover. Very Good Plus. Clean, bright, tight, & unmarked./Unclipped DJ has very little wear.. 1993, Morrow ISBN 0688123163 9780688123161 [US]

William Morrow. Used - Good. William Morrow ISBN 0688123163 9780688123161 [CA]

William Morrow. Used - Acceptable. William Morrow ISBN 0688123163 9780688123161 [CA]

MORROW, WILLIAM @ & COMPANY IN, Date: 1993. Hardcover. New/New. 8vo - over 7¾ - 9¾" tall. 216 x 142 mm. Language: English Brand New Book. Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn t good enough anymore. If you really want a booming business, you have to create Raving Fans. This, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature -- not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace -- and turn their customers into raving, spending fans. 1993. MORROW, WILLIAM @ & COMPANY IN ISBN 0688123163 9780688123161 [CA]

Good. Expedited orders RECEIVED in 1-5 business days within the United States. Orders ship SAME or NEXT business day. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed! ISBN 0688123163 9780688123161 [US]

Good. Expedited orders RECEIVED in 1-5 business days within the United States. Orders ship SAME or NEXT business day. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed! ISBN 0688123163 9780688123161 [US]

Good. All orders ship SAME or NEXT business day. Expedited shipments will be received in 1-5 business days within the United States. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed! ISBN 0688123163 9780688123161 [US]

Very Good. All orders ship SAME or NEXT business day. Expedited shipments will be received in 1-5 business days within the United States. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed! ISBN 0688123163 9780688123161 [US]

William Morrow. Very Good+ in Very Good+ dust jacket. Date: 1993. Later Printing. Hardcover. 0688123163 . A Burger King Special Edition with Blanchard's autographed bookplate attacged to ffep. Overall light shef and edge wear only. ; Signed by Author . 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, New York, 1993. Fine/Fine. Octavo, hardcover, fine in fine white glossy dj. Giftable. "This, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary new business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculour bottom-line results." 137 pp William Morrow, New York, 1993 ISBN 0688123163 9780688123161 [US]

William Morrow, Date: 1993. Hardcover w DJ. Used: Very Good. Prompt shipment, with tracking. we ship in CLEAN SECURE NEW boxes Finance; Very good hardcover with dust jacket, clean pages, prompt shipping with tracking. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, Date: 1993. 68th Ptg. . Hardcover. As New/As New. Foreword by Harvey MacKay. Sturdy, thinner book, yellow covers, white lettering on spine very fine, 137 pages. DJ glossy white with colorful lettering and red bard design. DJ and book, both As New. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, May Date: 1993. Hardcover. Good - Cash/Good. General use wear, surface and edges rubbed. Corners bumped and show wear. Pages show reader wear. Soiling to front of cover. Highlighting to pages. DJ has surface rubbing, edgewear, and soiling. Stock photos may not look exactly like the book. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, May Date: 1993. Hardcover . 6 Choice HB Low. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow. Used - Very Good. Very Good condition. Good dust jacket. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow. Used - Very Good. Very Good condition. Very Good dust jacket. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, May Date: 1993. Hardcover. Used - Very Good. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

William Morrow, May Date: 1993. Hardcover. USED Very Good. 1993. William Morrow ISBN 0688123163 9780688123161 [US]

UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. ISBN 0688123163 9780688123161 [US]

UsedGood. **STOCK PHOTOS AND CATALOG INFO MAY VARY FROM ACTUAL BOOK, PLEASE REFER TO SELLER PHOTOS AND ITEM DESCRIPTION FOR MOST ACCURATE INFORMATION. THE SELLER PHOTO SHOWS THE EXACT COPY YOU WILL RECEIVE** This is a used book in GOOD condition. May have minor defects such as wearing to outside cover, a name written on inside cover, or a few notations throughout. Hardcover edition. Includes original dust jacket. ISBN 0688123163 9780688123161 [US]