ISBN10: 0688123163, ISBN13: 9780688123161, [publisher: -] Hardcover Raving Fans This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
[Wallingford, United Kingdom] [Publication Year: 1993]

ISBN10: 0688123163, ISBN13: 9780688123161, [publisher: -] Hardcover Raving Fans This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.
[Wallingford, United Kingdom] [Publication Year: 1993]

ISBN10: 0688123163, ISBN13: 9780688123161, [publisher: HarperCollins] Hardcover 160 pages. Your customers are only satisfied because their ex pectations are so low and because no one else is doing better. Ju st having satisfied customers isn't good enough anymore. If you r eally want a booming business, you have to create Raving Fans. This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stun ning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how t o define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature --not just another program of the month. America is in the mids t of a service crisis that has left a wake of disillusioned custo mers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revoluti on in any workplace--and turn their customers into raving, spendi ng fans.
[Wellington, New Zealand] [Publication Year: 1993]

William Morrow 1993-05-19 Hardcover Good Size: 8x5x0;

William Morrow 1993-05-19 Hardcover Good Size: 8x5x0;

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

William Morrow 1993 Hardcover Good Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.